Terms and Conditions

1. Agreement to these terms

By using roofinspectionhouston.com, submitting an inspection request, calling us, or accepting an inspection, you agree to these Terms and Conditions. If you do not agree, do not use the site or request services from us.

These terms apply alongside our Privacy Policy. If you sign a separate written contract with us for repair or replacement work, that contract governs the work and controls wherever it conflicts with this page.

2. Who we are

Roof Inspection Houston is operated by [LEGAL BUSINESS NAME], providing residential and commercial roof inspection services in Houston and the Greater Houston area of Texas. In these terms, “we”, “us” and “our” mean Roof Inspection Houston. “You” means the person requesting or receiving services, or using the website.

3. The free inspection

Our standard roof inspection is provided at no cost. There is no trip charge, no report fee and no deposit, and this applies to residential and commercial properties across our service area.

• No obligation. Requesting or receiving a free inspection does not obligate you to purchase anything from us.
• No contract is created for repair or replacement work by booking or receiving an inspection.
• We may decline to inspect a property where access is unsafe, where the property falls outside our service area, or where we reasonably believe the request is not genuine.
• Repeat inspections. We may charge for repeated inspections of the same property within a short period where there has been no intervening storm event or change in condition.

4. Booking and scheduling

When you request an inspection we will contact you to confirm an arrival window. Arrival windows are estimates. Weather, traffic, and time spent on earlier jobs can move them, and roofing work in Houston is weather dependent by nature.

• We will make reasonable efforts to notify you of a delay or a need to reschedule
• Inspections may be postponed for rain, high wind, lightning, ice, or any condition that makes roof access unsafe
• Please give us reasonable notice if you need to cancel or reschedule so we can offer the slot to someone else
• If nobody is available to provide agreed access at the scheduled time, we may need to reschedule the visit

5. Access to the property

By booking an inspection you confirm that you own the property, or that you are authorized by the owner to permit an inspection of it. You agree to provide safe and lawful access to the areas being inspected.

You are responsible for telling us in advance about:

• Gate codes, locked access points, or alarm systems
• Dogs or other animals on the property
• Known structural weakness, damaged decking, or previous roof failure
• Solar panels, satellite equipment, skylights or other rooftop installations
• Overhead power lines close to the roof or to ladder placement
• Any hazard that would not be obvious to someone arriving for the first time

Our inspectors may decline to walk a roof and use drone imaging instead, or decline access entirely, where in their judgment walking it would be unsafe or would risk damaging the roof. That judgment rests with the inspector.

6. What an inspection covers

A standard inspection is a visual, non-invasive assessment of readily accessible roof areas on the date of the visit. Depending on the roof and the reason for the visit, it may include:

• Roof covering condition, including granule loss, cracking, lifting, and impact damage
• Flashing, valleys, penetrations, vents and other detail areas
• Gutters, drip edge and visible drainage components
• Visible signs of previous repair
• Attic inspection where safe access is available and you have requested it
• Drone imaging, infrared scanning or moisture metering where appropriate
• An estimate of remaining service life based on observed condition

7. What an inspection does not cover

Unless separately agreed in writing, an inspection is not and does not include:

• A guarantee against leaks. Roofs can leak after a clean inspection. Water intrusion depends on wind direction, rainfall intensity, and conditions that may not be present or observable on the day of the visit.
• A structural engineering assessment. We do not evaluate framing capacity, foundation movement, or structural adequacy. Where we see something concerning we will say so and recommend a licensed engineer.
• A full home inspection. We inspect the roof system, not the whole property. If you are buying a home you still need a licensed home inspector.
• A code compliance certificate. We do not certify compliance with any building code, permit condition or homeowners association requirement.
• Destructive or invasive testing. We do not remove roof coverings, cut into decking, or open finished surfaces during a free inspection.
• Concealed conditions. We cannot report on what is hidden beneath roof coverings, insulation, ceilings, or stored belongings, or on areas that were not safely accessible.
• Mould, asbestos, pests or environmental hazards. These require specialist testing and licensing that a roof inspection does not provide.
• A prediction of when a roof will fail. Remaining service life is a professional estimate based on observed condition, not a commitment.

8. Your inspection report

• The report is yours. You may keep it, share it with your insurer, and take it to other contractors for competing quotes.
• It reflects one date. The report describes conditions observed on the date of inspection. Roof condition changes, particularly after storms. A report more than a few months old should not be relied on as current.
• Third parties rely on it at their own risk. The report is prepared for you. We accept no liability to buyers, sellers, lenders, tenants or other parties who rely on it without engaging us directly.
• Do not alter it. You may not edit, crop, or selectively reproduce the report in a way that changes its meaning, and you may not present an altered version as our work.
• Copyright. We retain copyright in the report format, our photographs, and our written assessments, and grant you an unlimited licence to use them for any purpose relating to your property.

9. Insurance claims

Accordingly:

• We document, we do not adjust. We inspect the roof, photograph what we find, and produce a report you can submit. We do not negotiate your claim, advise you on policy interpretation, or act as your representative with your carrier.
• We will meet your adjuster on site at no charge and identify the physical damage we documented. That is a factual walkthrough, not claim advocacy.
• We do not guarantee any claim outcome. Approval, denial, scope and payment are decisions for your insurer under your policy.
• We will not waive, absorb or rebate your deductible. Doing so is illegal in Texas, and any contractor offering it is exposing you as well as themselves.
• Insurance is a matter between you and your carrier. You remain responsible for your policy obligations, including reporting deadlines.

Your right to cancel a claim funded contract

Under Texas Business and Commerce Code Section 27.02, if you enter into a contract with us for roofing goods or services to be paid from insurance proceeds, you may cancel that contract before midnight of the fifth business day after you are notified that the claim has been denied in whole or in part. Cancellation must be in writing and delivered to us. We will return any payment made under the contract within ten business days of receiving the notice.

10. Estimates and quotes

• Estimates are valid for 30 days unless stated otherwise on the estimate
• Material prices move, and an estimate may be revised if the price of materials changes materially before work begins
• Concealed damage found after work starts, such as rotten decking uncovered during tear off, may require a written change order and additional cost
• An estimate is not a contract until both parties sign a written agreement

11. Repair and replacement work

Any repair or replacement work is governed by a separate written contract signed by both parties, which sets out the scope, materials, price, schedule and warranty terms for that job. This page does not create any obligation on either side to enter into such a contract.

Manufacturer warranties on materials are provided by the manufacturer under their own terms, and are subject to their conditions regarding installation, ventilation and maintenance. Our workmanship warranty, where offered, is stated in the job contract.

12. Payment for paid work

Where you engage us for paid work, payment terms are stated in the job contract. In general:

• Payment is due according to the schedule in that contract
• Amounts unpaid past their due date may accrue interest at the maximum rate permitted by Texas law
• You are responsible for reasonable collection costs and legal fees on genuinely overdue amounts
• We may file a mechanic’s or materialman’s lien as permitted under Texas Property Code where an account remains unpaid

13. Photographs and media

We photograph roofs as a core part of inspecting them. Those photographs form your report and our record of the inspection.

We may use photographs of roof conditions, damage and completed work in marketing materials, on this website, and on social media. Where we do, we will not include your name, your street address, or any image that identifies you personally, unless you have given separate written permission. You may ask us in writing not to use images of your property at all, and we will honor that.

14. Use of this website

The content on this site, including text, layout, graphics, illustrations and code, is owned by us or our licensors and is protected by copyright. You may view and print pages for your own use. You may not copy substantial portions of the site, republish our content, or use it commercially without written permission.

You agree not to:

• Submit false information or another person’s contact details through our forms
• Use automated systems to scrape, harvest or overload the site
• Attempt to gain unauthorized access to any part of the site or its systems
• Use the site for any unlawful purpose or in any way that could damage or impair it

Information on this site is provided for general guidance about roofing and inspections. It is not professional advice about your specific property, and you should not act on it without an inspection.

15. Reviews and feedback

If you post a review of us, or send us feedback, suggestions or testimonials, you grant us a non-exclusive, royalty free right to reproduce and display that content in our marketing, attributed as you provided it. Reviews you post on Google, Facebook, Yelp or elsewhere are governed by those platforms’ own terms. We do not offer payment or discounts in exchange for reviews.

16. Disclaimer of warranties

17. Limitation of liability

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

18. Indemnification

You agree to indemnify and hold harmless [LEGAL BUSINESS NAME], its owners, employees and subcontractors from claims, damages, losses and reasonable legal costs arising out of your breach of these terms, your misuse of the website, your provision of inaccurate information about the property or its hazards, or your provision of access to a property you were not authorized to grant access to.

19. Disputes and governing law

Talk to us first

If something goes wrong, contact us before taking any other step. Most problems are resolved in a phone call. You agree to give us written notice describing the issue and a period of at least thirty days to resolve it before commencing formal proceedings.

Governing law and venue

These terms and any dispute arising from them are governed by the laws of the State of Texas, without regard to conflict of law rules. You and we agree that the exclusive venue for any dispute shall be the state or federal courts located in Harris County, Texas, and both parties consent to the jurisdiction of those courts.

Limitation period

Any claim arising out of a free inspection or its report must be brought within two years of the date of that inspection, to the extent that such a limitation is permitted by Texas law.

20. General provisions

• Severability. If any provision of these terms is found unenforceable, the remainder stays in full effect and the unenforceable provision is modified to the minimum extent necessary to make it enforceable.
• No waiver. If we do not enforce a provision on one occasion, that is not a waiver of our right to enforce it later.
• Entire agreement. These terms, our Privacy Policy, and any signed job contract are the entire agreement between us regarding their subject matter.
• Assignment. You may not assign your rights under these terms without our written consent. We may assign ours in connection with a sale or transfer of the business.
• Force majeure. Neither party is liable for delay or failure to perform caused by events beyond reasonable control, including severe weather, hurricanes, flooding, material shortages, labor disputes and acts of government.
• Electronic communications. You consent to receive communications from us electronically, and agree that electronic records and signatures satisfy any legal requirement that a communication be in writing.

21. Changes to these terms

We may update these terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Changes apply from the date they are posted and do not apply retroactively to work already performed under a signed contract. Continuing to use the site or request services after a change means you accept the revised terms.

22. How to contact us

Questions about these terms, or notice of a dispute under section 19, should go to: